Alan is the Chief Operating Officer at Crystal. In this role he is responsible for sales, delivery and service as well as overseeing the company’s strategy. Previously, Alan was CTO at Encompass Digital Media and has also held senior technology leadership positions at SES, Citigroup, Viacom and British Telecom over his 30 year career. Alan has an M.Eng in Electronic Systems Engineering from the University of York in the UK, is a Chartered Engineer, a Fellow of the Institution of Engineering and Technology and the holder of two patents.